Toronto’s Best
BMW Service & Repair
BMW Service & Repair
Our service philosophy promotes honesty, accuracy, and cost efficiency, through ongoing communication with our customers. To accomplish this, we place equal responsibility in the hands of our customers.
While Don was the Service Manager, the dealership enjoyed being number one in customer satisfaction. (Survey done by JD power for BMW Canada. Rating covered all of Canada.)
We are not perfect, but strive to be proud of our work in every way. We want to know what a customer thinks about how she or he was treated, and how the repairs were handled. We invite you, the customer, to leave us comments on what you thought of our service - and what we lack.
Sole owner of AutoTrend, which was founded in July 1998. Started apprenticeship in 1977 at a BMW dealer in the Beaches area in Toronto. Service Manager at the BMW dealership in 1985.
While Don was the Service Manager, the dealership enjoyed being number one in customer satisfaction. (Survey done by JD power for BMW Canada. Rating covered all of Canada.)
Started apprenticeship in 1967 in Holland for a Mercedes Dealer until 1972. Worked for an Opel Dealer in Holland until 1975 at which time he moved to Canada. In Canada he worked at a Mazda Dealer from 1975 until 1978. Moved back to Holland to run his own shop till 1982. From 1982 to 1986, Rick ran his own shop here in Oakville. In 1986 he started working for North West Motors, a BMW Dealer until 1998 at which time he began working for AutoTrend.
“I would encourage any BMW owner to trust AutoTrend for servicing their car.”
Ed Ryder
“I really believe that you and your staff went out of your way to repair my car as quickly, efficiently and thoroughly as possible.”
Ash Rajendra
“I have known Don for the twenty years that I have owned BMWs. During that time I can say that he has given me the confidence to continue the ownership of these fine cars for as long as I have. Don Katsumi was successful as the Service Manager at Beach Auto while they were a BMW Dealer and is presently successful in his new venture. In fact, I still drive from Sudbury to Toronto to service my car with him. Don’s strengths lay in his technical knowledge and his ability to satisfy customer needs.
I will, with no reservation, recommend Don and AutoTrend to any one with a BMW.”
Mike Piela
“Apart from Don's impressive technical/mechanical skills, he is extremely reliable, dependable and trustworthy. His dedication to his job and to his customers is refreshing and guarantees extreme loyalty.”
Timothy S.B. Danson
“Don has always shown the utmost courtesy, energy and intelligence.
I have always been able to rely on him 100%, both for routine demands and in time of "need".”
Richard B. Perren
“The essence of Mr. Katsumi's finesse was his dedication and devotion to both the clients and his commitment to the service of their automobiles for which he exhibited a great passion.”
Glenn A. Smith
“I have continually been impressed at his attention to detail and efforts to ensure that all of his customers, including myself, are well served and advised. His technical knowledge of cars and ability to ensure problems are resolved the first time continues to impress me.”
Ross Sinclair
“My experiences with your team have been outstanding. You have dealt honestly and fairly each time I am in for routine service or repairs. Your advice and guidance with my recent purchase of a second hand BMW was extremely helpful.
I would encourage any BMW owner to trust AutoTrend for servicing their car.”
Ed Ryder
“Don has an outstanding knowledge of the cars and has a unique ability to communicate with customers in a way that is easily understood. He is quick to put his finger on the likely source of any problem and has always ensured that the job was done properly and to the customers full satisfaction.”
David A. Rattee
“I was delighted with the service I received by you and your staff. Offering great service is one thing, but coupling that with value is another. You not only showed me great service but also excellent value. I really believe that you and your staff went out of your way to repair my car as quickly, efficiently and thoroughly as possible.”
Ash Rajendra
Hello everyone, this is the Fall Special offering for this year.
The packaged prices are -
4 cylinder $250.00, 6 cylinder $265.00 and V8s/V12s $285.00.
The prices do not include M cars. Prices include engine oil, oil filter, injector cleaner and any fluids needed for top-ups (excluding diesel exhaust fluid).
The prices do not include the installation of tires at a later date.
Just a few reminders,
brake fluid and antifreeze changes should be done every 2 years, oil and filter changes should be done every year or 7-8,000 km, whichever comes first. Gear oils should be changed every 80,000 km, and diesel fuel filters should be replaced every 45,000 km to remove water content.
Book early to avoid the rush in November and December.
Please email us at autotrendtoronto@gmail.com to make appointments or call us at (416) 696-2277.
AutoTrend
1203 Broadview Ave. Toronto, Ontario M4K 2T1
“Very knowledgeable about all aspects of all BMW models. Hightly respectable personal. I recommend their service”
Stephen Gilbert
Google Review
1203 Broadview Ave.
Toronto, Ontario
M4K 2T1
